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First, the important news:
We're back!
Secondly, you guys deserve an explanation of exactly what went down in the last few days, there's no easy way to give bad news.
There was a database crash on our main server which corrupted all of our data. The good news is, we have managed to recover almost all of the database. As fate would have it however, the tables that we were unable to recover included those for torrents, and those for users. This, of course, is where our backup solution would come into play. Due to the size of our database, and the importance of uptime, some conventional methods of backing up are unavailable to us, and we opted for a method that gave you no downtime. However, the backups themselves, due to an oversight on our part, were not correctly implemented and as such, torrents and users are now rolled back to the last available good back up taken ~1 month ago. We did manage to recover some data from the corrupted tables, so some recent torrents could be saved. Also, stats (upload and download) are recovered from 10 days ago.
What this means to your account: If you joined before 1 month ago, congratulations, you just got 10 days worth of free downloading on your account as your stats have rolled back.
If you joined after the cutoff however, don't worry, we have got your email addresses and have sent every single one of the lost users a new invite. If you want to be re-associated with your old activity (Forum posts, PMs etc.) then PM a staff member with the necessary information.
If you know somebody who joined after the cutoff, tell them they've been re-invited.
What this means to the torrents: We can't sugar coat it, we lost a lot of torrents. To try and get us back up to speed we will have a 6 hour freeleech on all new uploads when we've taken a look at the tracker. To repeat: there is no freeleech right now, we will make a new announcement when there is.
We will obviously be spending time in the coming days developing a new backup strategy that won't leave us in this horrible situation again, but may require small stints of downtime while we set them up. |