Validus DSS has asked us to look into case #PP-001-***-***-*** decide the
outcome because they said they sent the item you bought. Here's the case
we're looking into:
To help us make the decision, we'll look at the messages you and the seller
exchanged in the Resolution Center. We may also ask you for more
information. If we do, please try to respond quickly.
Thanks for contacting us. We're looking into your case and will decide the
outcome. Here are the case details:
This is a notification to let you know that we are changing the status of your ticket #326195 to Closed as we have not received a response from you in over 86 hours.